Insurance Helpdesk / Front office Management

We are an expert in managing hospital front desk and backend operations by providing trained and
experienced staff at hospital premises. Our Front desk staff handles inquiries in a courteous manner
through a technique called “active listening”.
A helpdesk allows easy flow of out-patients, managing departments efficiently, patient
appointments, doctor schedules, medical records, etc. to help to reduce queuing at the hospitals and
optimize the hospital resources deployed to serve patients. It also supports in compiling complex
documents that requires for submission of claims to different credit panels especially like CGHS,
ECHS, etc.
We offer Dedicated Empathetic Help Desk for Hospitals that would help the facility build a strong
bond and a stronger brand with the patients. Such improved communications based on a predictive
marketing model result in building and sustaining trust and enhance value propositions.